Technical Support

The following factors should be considered:

• Detection range and accuracy requirement
• Environmental condition (temperature, humidity etc.)
• Installation space
• Data collection frequency requirements

We recommend that you contact our technical support team and we will provide professional advice based on your specific needs.

Please follow the steps below to check:

1. Check whether the power supply is normal
2. Check whether the network connection is normal
3. Verify that the IP address is set correctly
4. Confirm whether the device driver is installed correctly

If the problem persists, Contact Technical Support.

Equipment calibration requires professional calibration equipment and operating procedures. It is recommended to follow the following steps:

1. Prepare the standard temperature source
2. Enter calibration mode according to the user manual
3. Follow the prompts to complete the calibration steps
4. Verify calibration results

To ensure measurement accuracy, professional calibration is recommended once a year.